If an item does not fulfill your expectations, please notify us within 10 days of item delivery to initiate a refund or exchange. Returns will not be accepted past 10 days. This window is considered active from the time that a shipment was received.
To initiate a return or exchange, please have your order number available and email us at returns@pairofwolves.com. Please be mindful that the return window is tethered to the date of item receipt, not the date the label was requested. Unfortunately, we cannot accept returns outside of these outlined timelines.
Exchanges are subject to availability and are not transferable to other customers. In the event of an exchange, you may also opt for store credit to be used at a future date.
Please note, any items purchased through an exchange are considered final sale. The new item will not be eligible for another return, exchange or store credit.
