pair of wolves
Shipping & Returns
Shipping Rates
Please allow 1-7 business days for your order to ship.
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Domestic orders ship UPS ground. Domestic shipping is free on orders over $395. Domestic orders under $395 ship for a $12 flat rate.
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International orders ship DHL International at a $45 flat rate. Cuatomers are responsible for all duties and customs fees associated with international orders.
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Canadian orders ship USPS at a $30 flat rate. Customs and duties are included in the shipping rate.
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Pair of Wolves, LLC is not responsible for lost or stolen packages and highly recommend adding route insurance to your order before checkout. If you do not purchase the added insurance, we cannot help with lost or stolen packages and only guide you to initiating a claim with UPS.
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If you require expedited shipping, please contact us prior to placing the order. Rates vary depending on location and timeline.
Refund Policy
All domestic returns and exchanges must be requested through pairofwolves@gmail.com.
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Returns must be requested within 7 days of receiving your order. We will reply with a prepaid shipping label. A $10 processing fee will be deducted from your total refund amount. Returns must be postmarked within 14 days of delivery, or they will not be accepted. All garments must be unwashed and unworn.
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Once we received your package, we will issue your refund within one week of receipt. Shipping fees incurred will not be refunded. Exchanges are final sale.
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All international and Canadian orders are final sale.
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Pair of Wolves, LLC is not responsible for lost or undelivered orders and returns. If you do not purchase the added insurance..